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Got questions? Need help with your eSIM? Our friendly support team is available around the clock to assist you.

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Quick Answers

How do I activate my eSIM?

After purchase, you'll receive a QR code via email. Simply scan it with your phone's camera and follow the setup instructions. It takes less than 2 minutes!

Is my phone compatible with eSIM?

Most phones from 2019 onwards support eSIM, including iPhone XS and newer, Samsung Galaxy S20 and newer, and Google Pixel 3 and newer.

When does my data plan start?

Your plan starts when you first connect to a network in Europe, not when you purchase or install the eSIM. So you can buy ahead of your trip!

Can I get a refund?

Yes! If you haven't activated your eSIM yet, we offer a full refund. Just contact us within 30 days of purchase.

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Skip the hassle of traditional SIM cards. Get your eSIM in minutes and enjoy unlimited fast internet across Europe.